Flowcharts, but for marketers.

Map the journey. Add the actual emails, SMS, and communications your customers receive. Know exactly what’s live.

Start for free

No credit card required.

Aligne canvas showing a customer journey with email and SMS communications attached to individual workflow steps.

You already draw the journey in boxes and arrows.

The problem isn’t the diagram. It’s that the email inside the box is just… a box.

So when someone asks which version of the welcome email is live, the answer is spread across the journey map, the ESP, a Slack thread, and a doc — and somebody has to go and reassemble it.

A generic diagram tool

  • The email is a rectangle labelled "Welcome email".
  • The real copy lives in another tool, or a doc, or nowhere.
  • No status, no versions, no reviewers.
  • Out of date the week after you draw it.

Aligne

  • The actual email, SMS, push, or in-app message lives on the step.
  • Every communication carries a type and a Draft or Live status.
  • Versions and revision notes are kept as the copy changes.
  • Comments and approvals sit next to the message they review.

The difference

Open the step. Read the message customers actually get.

Map workflows and customer journeys with the real emails, SMS, and in-app messages attached to every step — subject line, body, sender, timing, all inside the journey.

Aligne email preview showing the rendered welcome email a customer receives at this step.
The real email, previewed on the step that sends it.
Aligne communication types including email, SMS, push, chat, and internal messages.
Email, SMS, push, chat, and internal comms — each with its own type.

Which version is live?

Can you answer it in 3 clicks? Aligne can.

Aligne version history panel on a live welcome email listing approved revisions with version number, status, author, timestamp, and revision notes.

A flowchart that understands marketing.

Built for Lifecycle, CRM, and Marketing Ops teams. No workarounds, no sticky notes standing in for status.

Communication types

Email, SMS, push, chat, and internal comms.

Draft and Live status

Everyone sees what ships and what is still in progress.

Versions

Each revision kept, with notes on what changed.

Comments and review

Feedback and sign-off next to the copy it belongs to.

Aligne comments panel on a welcome email showing threaded reviewer feedback with an inline reply composer.

Stop rebuilding the journey from four different places.

Map it once, keep the emails and SMS on the steps that send them, and let the team see where every message stands. Free to start.