Refund Policy

Aligne subscriptions renew automatically until canceled.

Canceling a subscription prevents future renewals. Access remains available until the end of the current paid billing period.

Plan changes, billing cycle changes, downgrades, or other subscription adjustments may create account credits.

Available credits are automatically applied to future invoices before a payment method is charged.

Credits are associated with the customer account and may remain available for future subscription activity.

If you are not satisfied with a paid subscription, you may request a refund within 30 days of the original payment date. Refund requests are reviewed according to this Refund Policy and the circumstances of the purchase.

Refund requests may be approved in cases such as:

• accidental purchases;
• duplicate charges;
• billing errors;
• unused prepaid value.

Approved refunds are processed by Paddle.com Ltd. as the Merchant of Record. Paddle manages payment processing and refund transactions; Aligne does not store full payment instrument details or process refunds directly.

To request a refund, contact our support team and include:

• workspace name;
• billing email address;
• reason for the request.

We will review refund requests and respond as promptly as possible. Approved refunds are processed by Paddle as the Merchant of Record.

Aligne may update this Refund Policy from time to time. Material updates will be reflected on this page.