Journey Health Assessment
How healthy is your customer journey?
Think of one customer journey you know reasonably well. Answer eight short questions to get a directional Journey Health Score and practical recommendations. About three minutes, no personal information required.
Answer based on current practice. If you don’t know, choose Not sure — it never counts against you.
How your answers are used
Progress is saved only in this browser for up to seven days so you can resume. Completed answers do not require personal information and are stored without your name or email to provide and improve the assessment.
If you accept analytics cookies, we also record anonymous progress and the campaign or site that referred you. If you create an Aligne account in this browser within 30 days of finishing, your completed assessment may be linked to that new account.
If you ask us to email your results, we use that address only to send that email, keep it with your completed assessment for up to 12 months, and never add it to marketing lists.
Scores are directional heuristics based on one person’s account of one journey — not a validated or benchmarked measurement. Privacy Policy